I have compiled a list of frequently asked questions for your convenience. If you have any other questions, please do not hesitate to email me at grace@gracecheungschulman.com.
On the page of the image you are interested in, choose (1) Medium, (2) Size, then (3) Style. If you have chosen Framed Prints under Style, another window will open up for you to choose (4) Frame.
Print sizes and dimensions for each image on offer have been chosen by me specifically appropriate for the image. It is however important to choose the size to suit the space where it will be hung. Remember, if you choose frame and mat for your print, the resulting size will be larger. To choose a picture size to hang on the wall of you living space, click on Wall Preview to estimate the size of photo to order. See the point below about Wall Preview.
Medium is the surface that the photo will be printed on. We have a large selection of paper, canvas wrap, and metal print. Move your cursor over the medium of your choose, then click on the “?” Icon to read more details about it. These choices vary between very glossy like metal prints with prints that look very sharp, or textured as printed on canvas with the look of an oil painting. My printing house Bay Photo Lab offers a large variety of media. But I have narrowed down the selection to those that would fit the subject matter and style of the photo. But if you like to have something other than I have listed, you can always contact me to discuss your preference.
Styles are the print finish. You can choose between just the print, with mat only, with frame (with or without mat), and “Standout.” Click on the “?” Icon to read more details about it. If you choose Framed Prints, another set of options (4) Frame would be opened for you to choose. Frames will come with acrylic that is 98% UV resistant.
On the image detail page, we have a tool called Wall Preview. Use that to visualize what your choose of image, size, and style will look like. Choose the setting such as living room, dining room or office. You can also choose the color of your wall and decor. It is a useful place to see what the medium, size, style, and frame you have chosen look like.
My photo prints are printed at Bay Photo Lab just outside Santa Cruz, California, which has over 40 years of innovative professional photographic printing and photo finishing services. They are well known for their outstanding quality printing and wide range of products, and for their dedication to being on the leading edge of digital technologies. It also received the Green Certified Business Award “for exceeding environmental regulatory requirements, preventing pollution, and conserving national resources.”
My photo print products will be printed at Bay Photo Lab, packaged, and shipped directly from their lab and two regional delivery centers to my customers in the United States and around the world via UPS, FedEx, or US Mail delivery services.
I offer FREE standard shipping for photo print orders of $100 and up for destinations within the US and Canada. We also offer 2-day shipping, overnight, and international shipping. Shipping cost will be shown at checkout.
I take great pride in my artworks, and the printing service I use, Bay Photo Lab, is a high quality professional printing company. I do not accept returns. However, I do want you to be completely happy with your investment in my art. If you are not sure about the size, medium, or style that would suit your home or office, please contact me by email at grace@gracecheungschulman.com to discuss it before you place your order.
In the event that the product has been damaged during shipping, please let me know by email at within 7 days of receipt. I'll arrange for a new print to be shipped to you at no additional cost.
We accept all major credit cards including VISA, MasterCard, American Express, Discover, UCB, and UnionPay.
Bay Photo Lab offers a very wide selection of choices. But in order to make it less confusing for my customers to choose, I have narrowed down the list of offering to what I see as best suited to each individual image. If you like to discuss these choices before placing your order, please feel free to contact me at grace@gracecheungshulman.com.
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On the right bottom of the image, under Wall Preview, you can use the two button Save to Favorites and Email a Friend to do so.
When you come to my website, I asked you to approve the use of cookies. This is simply to give you a more pleasant shopping experience. Cookies let my site remember what you have viewed, and allow you to save some of the images as your favorites so that you can return to them later.
I asked for your email address so that I can send you my newsletter and keep you up to date with my new releases and special discount offers. But you can opt-out at any time by using the unsubscribe button on the newsletter or email me at grace@gracecheungschulman.com.
I do not collect, sell, or use any personal data other than what would be relevant to sending you the newsletter and other marketing communications.
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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
